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ETL9.2: T&L Apporval Payable Time Timeout When Selecting More Than 300 Employees. (Doc ID 2034037.1)

Last updated on MARCH 12, 2021

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

There is performance issue on mass approval payable time on-line when manager or administrator approves payable time for a list of employees. 

Customer can approve 300 EEs without timing out , and timed out when thery approve more than 300.

When they approve 3 employees with average 40-50 transactions for each employee, the process takes about 11 seconds to finish, and most of the time spent is on AWE status update. 

In previous version, which was 9.0, the users were able to approve 700+ without timing out.

This is seriously affecting the timeline of the payroll as it is taking more than 2 hours to approve time as oppose to 20 mins before upgrade.

STEPS
-----------------------
1. Time and Labor -> Approve time _> payable time
2. Enter the WorkGroup with mroe than 300 + employees in the group
3. Click on get employees button
4. Click on select all, and try to approve all
5. The page gets timed out or user gets logged out.

Cause

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In this Document
Symptoms
Cause
Solution
References


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