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eBen HSA, FSA Elections on W3EB_ENR_6X_ELECT Page Not Possible As Radio Buttons Are Covered By Plan Description (Doc ID 2034188.1)

Last updated on JULY 25, 2019

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

 When attempting to make a FSA or HSA election in eBenefits, if the plan description overlaps the radio buttons, no elections are possible.  Page = W3EB_ENR_6X_ELECT


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using IE 9, IE 10 or IE 11 browser, log into eBenefits through Self Service > Benefits > Benefits Enrollment
2. Click on FSA or HSA plan Edit button.
3. Review the page W3EB_ENR_6X_ELECT. Radio buttons and text are overlapping.
 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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