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Schedule in Campus Mobile Version 5 Shows Dropped Class As Enrolled if Student is Enrolled in Another Section of the Course (Doc ID 2034707.1)

Last updated on JANUARY 27, 2020

Applies to:

PeopleSoft Enterprise CS Campus Self Service - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
---------------
Dropping a class in Mobile app doesn't reflect as dropped but shows as enrolled whereas in Student Self Service or administrative enrollment page it shows as dropped.
 
ACTUAL BEHAVIOR
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After dropping and enrolling in another section of the same course, the dropped section still shows as enrolled along with the newly added section of the same class.
 
EXPECTED BEHAVIOR
---------------
Expect dropped classes to show up as Dropped and not as Enrolled.
 
ENVIRONMENT
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DB Platform - N/A
Tools Version - 8.52
Application & Version - PeopleSoft Enterprise Campus Solutions release 9
System Name - Test
 
STEPS
---------------
The issue can be reproduced with the following steps:
1. Student enrolls in Math 6 section 2.
2. Student drops Math 6 section 2.
3. Student adds Math 6 section 3.
4. Student views schedule
Both section 2 and 3 of Math 6 show as enrolled on Mobile but not PIA.
 

Cause

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In this Document
Symptoms
Cause
Solution
References


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