EEX9.2: Unable to Cancel a Travel Authorization Which is Created by Copying From a Cancelled Travel Authorization. (Doc ID 2035292.1)

Last updated on APRIL 17, 2017

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Travel Authorizations

ACTUAL BEHAVIOR
---------------
Cannot cancel a Travel Authorization (TA) created from a previously cancelled TA.

EXPECTED BEHAVIOR
-----------------------
Must be able to cancel the TA which is created from a previously created TA.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create, approve and cancel a TA
2. Now create a new TA and choose copy from existing TA on quick start drop down and choose the TA created and canceled in first step.
3. Now approve, and try cancelling this TA and we cant cancel the TA.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot cancel the TA created from previously cancelled TA.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms