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Initiate Supplier Change Audit Reason Disappear After Going Back and Adding a Second Attachment (Doc ID 2035734.1)

Last updated on OCTOBER 02, 2018

Applies to:

PeopleSoft Enterprise SCM eSupplier Connection - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Initiate Supplier Change invalid Audit Reason Code prompt issue

Suppliers initiate a Supplier Change through the Supplier Portal. When they add multiple attachments under the Profile Question on the Company Profile page, it removes the Audit Reason Codes prompt values on the Submit page.


STEPS

The issue can be reproduced at will with the following steps:
1. Maintain Supplier Information -> Supplier Change Request -> Initiate Supplier Change
2. Go to Profile Questions and add an attachment
3. Go to Submit
4. Go back to Profile Questions
5. Add a second attachment
6. Go back to Submit
7. Click the dropdown for Audit Reason, there are no selections available

Cause

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In this Document
Symptoms
Cause
Solution
References


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