AM9.2: Approver Delegate Approval Transaction to Proxy who is also a Reviewer only one Email is Sent to the Proxy. (Doc ID 2036769.1)

Last updated on JULY 28, 2015

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


HTML Approval is not working when the Proxy and Reviewer are the same person. User receives an email as proxy but not an reviewer.

STEPS

The issue can be reproduced at will with the following steps:
1. Delegate Absence approval transaction to a proxy who is also a reviewer.
2. Submit a leave request as requester
3. Check if the email, user receives an email as proxy and not as reviewer.


Cause

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