EAR9.2: SQL Error When Clicking On Receivables WorkCenter Menu Item (Doc ID 2036947.1)

Last updated on NOVEMBER 28, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version Image 13, Receivables WorkCenter

When attempting to click on Receivables WorkCenter the following error occurs.

ERROR
-----------------------
SQL error in Exec. (2,280) FS_AR_WORKCENTER_DASHBOARD.MyWorks.MyInterfaces.MyWorkLink.OnExecute Name:GetRowCount PCPC:2463 Statement:46
Called from:FS_WORKCENTER_DASHBOARD.MyWork.Pagelet.PageletController.OnExecute Name:GetRowCountLabel Statement:46
Called from:FS_WORKCENTER_DASHBOARD.MyWork.Pagelet.PageletController.OnExecute Name:InitMyWorkLink Statement:86
Called from:FSPC_MYWORK_PGLT.GBL.PostBuild Statement:98


STEPS
-----------------------
The issue can be reproduced with the following steps:

  1. Navigate to: Main Menu > Accounts Receivable > Receivables WorkCenter
  2. Click on the Receivables WorkCenter menu item, the above error is displayed.
  3. Click on OK button this error message, the WorkCenter is displayed, but ‘My Work’ section cannot be used.

 

Cause

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