Dispatched Purchase Orders (PO's) Status is Incorrectly Changed to Approved When Users Perform Functions That Should Not Change the PO Status (Doc ID 2037496.1)

Last updated on SEPTEMBER 07, 2021

Applies to:

Symptoms

Purchase Order (PO) Status changes from Dispatched to Approved performing the following functions:

a) View Printable Version

b) Click Purchase Order Acknowledgement  (POA) 'Set to Acknowledged' icon on the PO

c) Change Receiving Required

d) Finalize PO

Steps to recreate the issue:

Set up
------------

• AWE is enabled for PO at PO Change Option
• Any AWE set up can be taken for PO
• Purchasing Installation Option-Enable XMLP is Unchecked.
• Ren Server is set up
• Vendor requires POA
• Enable Comment Control (only for issue d)

a) View Printable Version

1. Navigate to Add/Update PO. Create a new PO and Save
2. Login as Approver. Approve the PO
3. Login as Buyer. Dispatch the PO via Print
4. Click on View Printable Version
5. The PO Status changes back to Approved

b) Click Purchase Order Acknowledgement  (POA) 'Set to Acknowledged' icon on the PO

1. Navigate to Add/Update PO. Create a new PO for a Vendor that requires POA and Save
2. Login as Approver. Approve the PO
3. Login as Buyer. Dispatch the PO
4. Click on 'Set to Acknowledged' icon
5. The PO Status changes back to Approved

c) Change Receiving Required

1. Navigate to Add/Update PO. Create a new PO for a Vendor that requires POA and Save
2. Login as Approver. Approve the PO
3. Login as Buyer. Dispatch the PO
4. Expand the lines and modify the ‘Receiving Required’ option
5. Save and the PO Status is changed to Approved

d) Finalize PO

1. Create a Requisition, Budget Check and Source to a PO
2. Login as Approver. Approve the PO
3. Budget Check PO
4. Login as Buyer. Dispatch the PO
5. Click the Finalize icon on the PO and the PO Status is changed to Approved

Cause

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