EAP: Approval History Drops From Payment Request When Voucher Is Closed

(Doc ID 2037925.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Payment request approval history link does not appear when voucher is closed.

When closing a voucher, the approval history that was accessible from the Review Vouchers page - Request ID link is gone.


STEPS

1. Create a Payment Request

2. Review the payment request

3. Approve it

4. Run voucher build

5. Voucher is created – submit it for approval

6. Post voucher

7. Review Account Payable Info > Vouchers > Voucher Approval link is available
Open the payment request - Payment request approval history link is available

8. Mark voucher to close
Check voucher approval history link – it is not available anymore
Payment request approval link is not available too.

9. Run voucher post – to close voucher
Voucher is closed and approval history link is available again
Check Payment request - The Payment request approval link is not available



Cause

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