No URL Link is Generated when Emails are Triggered on Taleo Application (Doc ID 2038907.1)

Last updated on AUGUST 16, 2015

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

No URL link is generated in the Taleo when emails are triggered

STEPS TO REPLICATE

When the processes TI_GET_RSLT runs, it calls the TI_NOTIFY_AE if there are errors. The email is generated but the URL link is always blank.
The application engine process TI_MH_NOTIFY and TI_NOTIFY_AE both sends emails and are supposed to include a URL but neither have URLs in the emails.

TI_MH_NOTIFY generates:

From: xxx.yyy@abc.com
Sent: Thursday, July 23, 2015 2:10 PM
To: xxx.yyy@abc.com
Subject: New Candidate(s) from Taleo in Manage Hires waiting to be processed.

There are new candidates in Manage Hires that have arrived from Taleo system waiting to be processed.

Kindly proceed to Hire them or take necessary actions as required.
Use the link below to view the list of candidates:


TI_NOTIFY_AE generates:

From: xxx.yyy@abc.com
Sent: Thursday, July 23, 2015 7:31 AM
To: xxx.yyy@abc.com
Subject: Taleo Integration:Errors encountered during the integration process.

Taleo Integration process has encountered errors.
Use the link below to view the error details:

 

But there was nor URL link available in the Email to proceed to the page.

 

Cause

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