E-SEC: USER_PROFILE Component Interface job fails on OS390 batch servers after PT 8.53 upgrade (Doc ID 2038988.1)

Last updated on JUNE 23, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

The application version is 9.1
After upgrade to the new PeopleTools 8.53 or to 8.54.04, and trough a custom job that is trying to create new users in a batch job/process


DB2 is the database which is used. DB2/Zos is the OS390 process scheduler. The database version is 10.1.

Customers are facing issue that are only related to the Component Interface - USER_PROFILE - job that runs on OS 390 batch servers

No such issue when scheduling the custom job on other batch servers deployed on other certified OS's like Linux Unix or NT.

The program stops executing in the code given below


It was confirmed in the first place that all the new 8.53++ class file exists in the path - /PSOFT/<env>/appserv/classes/psft/pt8/pshttp.

ERROR
-----------------------

06.24.50 JOB14986  BPXM023I (Z062495)  111
  111             JVMJ9VM030E Invalid UTF8 used in JNI function
  111
06.24.50 JOB14986  BPXM023I (Z062495)  112
  112             JVMDUMP039I Processing dump event "abort", detail "" at 20
  112             06:24:50 - please wait.


1156     05:03:35.694     0.008825     >>>>> Begin PSOPRDEFN.OPERPSWD.SavePreChange level 0 row 0

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgrade to PT 8.53++
2. Run CUSTOM job using USER_PROFILE CI on Process Scheduler on OS390


Changes

Upgrade to newer tools 8.53 ++ 

Cause

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