Attempts to Change Life Event Benefit Elections through Self Service Benefits Enrollment Generates Error: SecurityException: you do not have access to Activity Guide Instance ‘’. (263,90)
(Doc ID 2039165.1)
Last updated on AUGUST 26, 2020
PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9] Information in this document applies to any platform.
When an employee attempts to change benefit elections through the general Self Service Benefits Enrollment that were initially made in a Life Event that has since been closed, the following error occurs:
ERROR ----------------------- SecurityException: you do not have access to Activity Guide Instance ‘’. (263,90) PTAI_ACTION_ITEMS.List.OnExecute Name:open PCPC:5532 Statement:102 Called from:W3EB_LIFE_EVENT.BenefitEnroll.OnExecute Name:CompleteBenefit Statement:6 Called from:W3EB_ENR_SUMMARY.GBL.SavePostChange Statement:4
STEPS ----------------------- 1. Employee enters a Life Event, makes benefit elections and completes event (Navigation: Self Service > Benefits > Life Events). 2. Employee attempts to change elections through the regular Self Service Benefits Enrollment (Navigation: Self Service > Benefits > Benefits Enrollment). 3. Employee attempts to submit election changes.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!