E-PORTAL: Unable to Minimize/Close the Related Content Frame Windows if a PDF is displayed in that Related Content Frame Window

(Doc ID 2040283.1)

Last updated on OCTOBER 12, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 to 8.54 [Release 8.4]
Information in this document applies to any platform.


If the Related Content frame window is displaying a PDF with a 3rd party PDF plugin (such as Adobe Reader), the PDF displayed displays over top the Related Content Frame drop-down, therefore blocking the drop-down link to minimize/close the Related Content window.

The problem is specific to Internet Explorer (IE), and does not affect Google Chrome or Mozilla Firefox.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms