E-PORTAL: Unable to Minimize/Close the Related Content Frame Windows if a PDF is displayed in that Related Content Frame Window (Doc ID 2040283.1)

Last updated on OCTOBER 12, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 to 8.54 [Release 8.4]
Information in this document applies to any platform.

Symptoms

If the Related Content frame window is displaying a PDF with a 3rd party PDF plugin (such as Adobe Reader), the PDF displayed displays over top the Related Content Frame drop-down, therefore blocking the drop-down link to minimize/close the Related Content window.

The problem is specific to Internet Explorer (IE), and does not affect Google Chrome or Mozilla Firefox.

Cause

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