Related Action HR Links: Opens HRMS Page but displays HRMS Menu or CRM Menu?
(Doc ID 2040348.1)
Last updated on OCTOBER 22, 2020
Applies to:
PeopleSoft Enterprise CRM Support - Version 9.2 to 9.2 [Release 9]PeopleSoft Enterprise PT PeopleTools - Version 8.50 to 8.54 [Release 8.4]
Information in this document applies to any platform.
Symptoms
Related Action HR Links Opens HRMS Page but displays HRMS Menu instead of CRM Menu
Replication Steps:
1) Log in on CRM side
2) Open HR Helpdesk Case
3) Open a HR Action link
4) It opens in new window but it shows HRMS Menu Item instead of CRM Menu
The correct behavior is: HR Action links should open the HCM page with CRM menu.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |