Last updated on SEPTEMBER 07, 2017
Applies to:
PeopleSoft Enterprise CRM Support - Version 9.2 to 9.2 [Release 9]PeopleSoft Enterprise PT PeopleTools - Version 8.50 to 8.54 [Release 8.4]
Information in this document applies to any platform.
Symptoms
Related Action HR Links Opens HRMS Page but displays HRMS Menu instead of CRM Menu
Replication Steps:
1) Log in on CRM side with HHDUSA_AGT3
2) Open HR Helpdesk Case
3) Open "HRMS Person Data" link
4) It open in new window but it shows HRMS Menu Item instead of CRM Menu
The correct behavior is: HR Action links should open the HCM page with CRM menu.
Cause
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