Email from Message Catalog for PeopleSoft Alerts Contains HTML Tags in the Email Body (Doc ID 2040781.1)

Last updated on AUGUST 05, 2015

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

HTML tags display in emails sent out by Alert. The Alert calls message catalog which has HTML tags in it.

STEPS

The issue can be reproduced at will with the following steps:
1. Create an alert email from message catalog
2. Create Notification Alert to generate an email.
3. Observe email tags in the message body of the sent email

Cause

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