No Lookup Values for Name Royal Prefix and Name Royal Suffix in Smart HR (Doc ID 2041707.1)

Last updated on JUNE 15, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The Name Royal Prefix and Name Royal Suffix fields do not always have the lookup values populated in Smart Hire

STEPS

The issue can be reproduced at will with the following steps:
1. Create a Smart hire Template for Netherlands
2. Select Name format as 'Netherlands' and continue
3. Name Royal Prefix and Name Royal Suffix fields do not have any lookup values
4.Go to Previous page and either change the Name format or just click continue again, the lookup values shows now.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms