Slow response time on Search Case Page Status and Provider Group field
(Doc ID 2041929.1)
Last updated on JULY 21, 2020
Applies to:PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Slow response time on Search Case Page Status and Provider Group field and Employee ID field
Enter Case Status as Open and Click Search, response time observed is 59 seconds
Enter Provider Group and Click on Search, Response time observed is 3.7 minutes
Enter Employee ID and Click on Search, Response time observed is 36.44 seconds
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