Incorrect Pell Term Amounts of 278 and 282 for Aid Year 2016 (Doc ID 2042415.1)

Last updated on APRIL 14, 2016

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : Patch 21165466 or CS 9 Bundle 38

ACTUAL BEHAVIOR
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When packaging Pell, some students are assigned the wrong term amounts for aid year 2016. Most commonly, the amounts seen are 278, when they should be 0. One school has also reported seeing an amount of 282 with certain cells, which should be less, or 0.

EXPECTED BEHAVIOR
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Pell term amounts should always be correctly assigned as per the current Pell schedules.

STEPS
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The issue can be reproduced at will with the following steps:
1. Calculate student's primary EFC to a value between 5001 and 5199. (Note that this is just one Pell cell example affected by this problem.)
2. Change load to 'H' for one or more of the student's terms
3. Package Pell for those terms

WHAT IS WORKING
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The issue only affects students in certain EFC ranges, where the Pell chart used to assign a 278 amount back in 2012. Also, the problem is not seen on the Bundle 37 codeline - prior to the patch 21165466 which provided the Alternative Pell Schedules.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, students are being assigned incorrect amounts, and users must take extra steps to correct them. If not fixed, the wrong amounts will be reported to COD, and students could be disbursed funds for which they are not eligible.

Cause

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