E-PIA: Logout Page Mixed Language for IE - When Login In CFR (French Canadian) Logout Page Is In English (Doc ID 2043020.1)

Last updated on JULY 12, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

Logout landing page does not display entire page in French Canadian. The Accessibility mode box at the bottom is in English. On login, all of the page is in CFR.

Issue is happening for IE but not for Firefox.

 

The issue can be replicated using these steps:

1. First time set signon screen from English to CFR. Log in, landing page in CFR.

2. Log out, return to signon screen in CFR. (works as expected).

3. Clear browser cache, and do same steps again, and same results.

4. Change language to Italian, Log in, landing page in Italian. Log out and signon screen is in English.

5. Change language to CFR, log in, landing page is in CFR.  Log out and signon screen is in English.

Clearing cache did not make any further difference - picking any language resulted in English on signon page after logout.

 

Cause

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