E-FLUID: Back Button / My Homepage Button Missing on First Click into a Remote Content Tile (Doc ID 2043021.1)

Last updated on APRIL 12, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

In an environment with Portal Interaction Hub (PIH) connected to a content provider such as HRMS, if a user goes to the Fluid Homepage in PIH, on first click of a HRMS Tile from Portal's Fluid Homepage, the "My Homepage" link on is missing on the navigation bar.

Replication Steps: 
1. Login to an Portal Interaction Hub environment with Fluid Homepage enabled
2. Click on any Tile that goes to a remote content provider
3. See that the back to "My Homepage" button is missing

In addition, if users (seeing the Homepage button is missing) then use the browser back button to go back to the Fluid Homepage on Portal, then access another HRMS tile at that point, the "My Homepage" link does appear.  BUT clicking it brings the user to the first HR page accessed, instead of going to the Homepage as expected.

The problem is specific to remote content Tiles.

Cause

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