Error Message Not Found In Message Catalog; (14827, 00085) (14827, 00093) (14827, 00311)
(Doc ID 2043542.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise CS Student Financials - Version 7.6 to 9 [Release 7.6 to 9]Information in this document applies to any platform.
Symptoms
Group post will error and return error messages in the log file that do not exist in the Message Catalog.
For example: 14827, 00085
14827, 00093
14827, 00311
It appears the Message Set Nbr 14827 is incorrectly hard coded into the Group post Cobol.
A review of the group post errors in PS_GROUP_ERR_TBL shows a different message set number is populated on the items . The correct MESSAGE_SET_NBR can be seen in PS_GROUP_ERR_TBL as 14816 and the MESSAGE_NBRs can be looked up and reviewed as:
14816, 85 To post a charge, the item type requires that the amount be greater than or equal to zero.
14816, 93 This charge cannot be reversed because the Item Total would be less then 0.00, which is invalid.
14816, 311 The SFPQKPST program failed to fetch from the Payment Table because the Payment ID number could not be found. It is needed in order to reverse the tuition.
(this is not a complete list of potential errors)
The issue can be replicated with the following steps:
1. Post a $20 Charge to a student via Group Post.
2. Create a new Group post with a group line that includes a negative charge of $22 for the Same Emplid and Item type and term as in step 1 of your group.
3. Run the Group Post process to post the new group
4. The transaction will fail , and a review of the log file shows an error MESSAGE_SET_NBR 14827
5. Query PS_GROUP_ERR_TBL for your new group and see MESSAGE_SET_NBR 14816
alternately you can see the correct MESSAGE_SET_NBR on the page: Student Financials>Charges and Payments>Group Processing >Review Transactions
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |