EAP: Payment Posting Creates RSA When Payment With Discount is Canceled (Doc ID 2043700.1)

Last updated on APRIL 04, 2019

Applies to:

Symptoms

Payment Posting creates RSA entry for Payment where the previous Payment with discount was canceled.

Steps:
--------
1. Create a Voucher with discount.
2. Pay the Voucher with discount.
3. Run Voucher Posting.
4. Run Payment Posting.
5. Cancel the Payment with Re-issue option.
6. Post the canceled Payment.
7. Unpost the Voucher and change the discount amount.
8. Make the Payment and post the Payment.
9. Run Voucher Posting.
10. Cancel the Payment with Re-issue option again and run Payment Posting.
11. Change the discount amount back to previous amount.
12. Make the Payment and run Payment Posting which generates RSA entry.

Expected Behavior:
---------------------
RSA entry should not be created and the accounting entries should be balanced.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.