How To Resolve the Error "Warning - Correct Postal Code formats for the Unites States are 99999, 99999-9999" when Add a New Customer with a USA Address and a VALID Postal Code/ZIP Code

(Doc ID 2044029.1)

Last updated on AUGUST 04, 2016

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.2 and later
PeopleSoft Enterprise FIN Resource Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Goal

When attempting to add a new Customer (navigation: Customers, Customer Information, General Information) with a USA address and a VALID Postal Code/ZIP Code (99999) the following error occurs:

Warning - Correct Postal Code formats for the Unites States are 99999, 99999-9999


How to resolve it?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms