Visio Error Uploading CSV File from Company Directory/Org Chart Viewer: "Your organization data contains 1 entries that are not in the organization" (Doc ID 2044262.1)

Last updated on AUGUST 16, 2015

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

HCM HRMS 9.1 and 9.2
Microsoft Visio Professional 2003

Error in Visio when uploading csv file generated from Company Directory when the top row of the file is not the CEO.
If downloading the csv file for CEO (full load), the upload to Visio works.  But, if downloading csv file for any other employee whose top row of the file is not the CEO, the file cannot be uploaded and viewed in Visio.

Replication:
1. Go to Company Directory and select My org Chart link and download the csv file for Visio.
2. Upload this csv file with reports_to value field is not blank in the first row of csv file
3. Visio software is throwing an error and not displaying chart.

 

Cause

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