EBI9.2: Credit Card Process BICR000 Creates Duplicate Credit Card Authorizations (Doc ID 2044512.1)

Last updated on AUGUST 24, 2015

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Credit Card processing

ACTUAL BEHAVIOR
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The credit card is authorized during the order process, and then is authorized again when the billing process runs.

EXPECTED BEHAVIOR
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The BICRC000 should only be settling the prior authorization.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Enter order.
  2. Use Credit Card as payment.
  3. Authorize Credit Card to take order off hold.
  4. Run OM/Billing interface to create associated bill.
  5. Run Billing process to settle credit card.

Cause

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