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The 'Use Existing Resume' Button is Not Available When You Save Application and Apply For the Job Again. (Doc ID 2044629.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue : If you save an application to no job with a resume and never submit, the next time you apply for a job the "Use Existing Resume" button is not available. However when you re-use your existing resume the following message is displayed. "You have already attached a resume with the same title on a previous job application. Please change the title of this current resume that you are trying to attach."

Steps to replicate :
1) Login as an external applicant
2) Save an application to no job with a resume
3) Do not submit.
4) Next, apply for a Job

Loss of functionality : Here the "use existing resume" button does not appear. and when you re-use the existing resume, the following message is displayed :  "You have already attached a resume with the same title on a previous job application. Please change the title of this current resume that you are trying to attach."

Cause

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