E-PIA: USER PROFILE WITH UPPER AND LOWER CASE ARE SHOWING SAME IN SPANISH (Doc ID 2045004.1)

Last updated on DECEMBER 09, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
---------------
Due to operational request sometimes we need to create 2 users for the same person the only difference is the first letter, in one we use on upper and in the other on lower, example M004480 and m004480, after the recent upgrade of our application to hrms 9.2 peopletools 8.54.10 we do that and when we go to review the in the search appears 2 times the Upper user only but on the DB we see both, this happen only when the users are created loged in Spanish and check in Spanish, the application base language is English and only the Spanish is activate.


STEPS
---------------
1) Create 2 users M004480 and m004480( Upper and mixed case)
2) login Spanish and search for user m00448%
3) Both users are showing in Upper case M004480

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms