E-PIA: WorkCenter Journal Copy Page Does Not Work In PeopleTools 8.53 Versus 8.54 (Doc ID 2045205.1)

Last updated on AUGUST 18, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

On : 8.53 version, PIA Core Technology

ACTUAL BEHAVIOR
---------------
WorkCenter Journal Copy page does not work in PeopleTools 8.53 versus 8.54

Using the journal copy feature from the General Ledger WorkCenter.
When journal is copied and new journal is created, the Journal copy screen does not
disappear as expected. It just hangs, cannot click x or Ok to close it. Have to click Cancel to
remove it. This can only be replicate on PeopTools 8.53, customer using 8.53.12.
Exact same replication done on PeopleTools 8.54, does not replicate and work correctly.
When new journal is created from the journal copy page, when clicking Ok the journal copy page disappears.
Application development has review and said that there were no code changes the apps side would impact it.
Therefore, this is a PeopleTools issue and bug should be logged for PeopleTools 8.53 to be resolved.

EXPECTED BEHAVIOR
-----------------------
Journal copy screen should appear.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Do Journal copy using delivered GL workcenter


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot cannot do journal copy with workcenter

Cause

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