E-FTP: Cannot Upload PDF Attachment With Firefox In Environemnt Using Cisco ACE Load Balancer (Doc ID 2045911.1)

Last updated on AUGUST 20, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 and later
Information in this document applies to any platform.

Symptoms


Users cannot upload PDFs using Firefox. The browser just spins and never comes back.
Any other files work fine, any other browser works fine.

STEPS
---------------
The issue can be reproduced with the following steps:
1. Go to PeopleTools > Utilities > Debug > PeopleTools Test Utilities
2. Try to upload a pdf file to record://PSFILE_ATTDET
3. The browser just spins.

Cause

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