ELM 9.2 - SES Results Display One Class Code when Multiple Start Dates Exists (Doc ID 2046359.1)

Last updated on FEBRUARY 08, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Statement Of Issue:

When learner search for classroom type classes, the number of classes returned on the filter does not match the classes displayed.

If Class activity are able to enroll, should return in Search results for Learner.

Replication Steps:

1. Administrator add a new Course with 2 Delivery Methods
  a. First Delivery Method with Delivery Type Virtual Classroom and 2 Classes that are Active with Learner Groups
  b. Second Delivery Method with Delivery Type Classroom and 1 Class that is Active with Learner Groups
2. Rebuild the Incremental Index for Courses and Classes, ensure data feed created and sent to SES.
3. Log in as Learner
4. Navigate to Main Menu > Self Service > Learning > Find Learning, notice when enter Course name and click Search button, only one (1) Class returns in results and not all 3 Classes.

Cause

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