EAR9.1+:Journalled Total Amount and Count are not Updating for Direct Journal Payments (Doc ID 2047135.1)

Last updated on JUNE 15, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Direct Journal

ACTUAL BEHAVIOR
---------------
Journalled Total Amount and Count are not updating for Direct Journal Payments.

EXPECTED BEHAVIOR
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Journalled Total Amount and Count should update once the Journal is posted.

Steps To Replicate
-----------------------

  1. Create a Regular deposit with 2 payments and same amounts and mark it for direct journal.
  2. Make sure that for 1 account Budget is setup and for other it is not setup.
  3. Create accounting entries for first payment (to the budget that is already setup and valid) and run the Journal Generator.
  4. Create accounting entries for second payment (to the budget not yet setup) and save it.
  5. Run the Budget Check for this payment and it will give the error as there is no budget defined.
  6. Now define the budget for the second account.
  7. Go to the Modify Accounting Entries page, and UNCHECK the complete button.
  8. As the system should, it warns the user to continue the edit and update of the journal on the Create Accounting Entry Pages. NOTE: the complete button is unchecked now.
  9. After the message shows, the page is locked to read only, disallowing any further edits; complete button still unchecked.
  10. Click the return to search page – information is still accessible.
  11. Without completing a new search, go back into the item that you just left. NOTICE: this page is no longer locked to read only. Appears that the error message and lockdown of the screen only happens in the current buffer after the uncheck.
  12. Click the complete button and save. “Budget Check” Icon is now active.
  13. Switch to the Deposit Control Tab Counts and amounts are not updated to what they should be.
  14. Return to the other tab and budget check. Budget now shows as valid.
  15. Once budget check is completed, counts and amounts are still not correct on the Deposit Control Tab.
  16. Counts are not correct in the Regular deposit component either.

 

Cause

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