E-SEC : ID Type Problem With Custom User Profile Type (Doc ID 2047693.1)

Last updated on AUGUST 25, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 to 8.54 [Release 8.4]
Information in this document applies to any platform.

Symptoms

When using 2 User Profile Types: EMP (delivered) and TST (created by customer)
When a user has a new ID Type and Value entry created with TST, the Attribute Value is not being saved, so when the user is revisited, the field is not populated. The following must be true:
1. The new value is different from the previous value
2. The previous value was populated into a new ID Type row.
This only occurs when TST is the only ID Type created – when 2 ID Type entries are created, using EMP and TST, the data is saved correctly.

Cause

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