E-AWE: When AWE Submitted For Approval, And Route For Approval Event Has Both Approvers = Worklist, And User List = Email Configured, Only 1st Approver Receives Worklist, And Email Goes To The Rest, If Some Of Same Users Returned From Lists (Doc ID 2048060.1)

Last updated on SEPTEMBER 20, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
PeopleSoft Enterprise FIN General Ledger - Version 9.2 and later
PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : PT 8.54 version, AWE Workflow, with FSCM 9.2 Pi 13


Approval Framework (AWE) Route for Approval is configured for Approvers to get Worklist and User List to get Email. Only 1 of the list of Approvers gets a Worklist generated for them.
The expectation is that all Approvers will get Worklists.

The issue can be reproduced at will with the following steps:

1.   Create 2 new Roles;

 

7. Observe that only the 1st of the Approvers receives Worklist Notification.

See reproduction steps in attached Filename = Repro_E920ZXZX_PT85413.pdf

Cause

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