E-AWE: When AWE Submitted For Approval, And Route For Approval Event Has Both Approvers = Worklist, And User List = Email Configured, Only 1st Approver Receives Worklist, And Email Goes To The Rest, If Some Of Same Users Returned From Lists
Last updated on SEPTEMBER 20, 2016
Applies to:PeopleSoft Enterprise FIN Payables - Version 9.2 and later
PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
PeopleSoft Enterprise FIN General Ledger - Version 9.2 and later
PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.
On : PT 8.54 version, AWE Workflow, with FSCM 9.2 Pi 13
Approval Framework (AWE) Route for Approval is configured for Approvers to get Worklist and User List to get Email. Only 1 of the list of Approvers gets a Worklist generated for them.
The expectation is that all Approvers will get Worklists.
The issue can be reproduced at will with the following steps:
1. Create 2 new Roles;
7. Observe that only the 1st of the Approvers receives Worklist Notification.
See reproduction steps in attached Filename = Repro_E920ZXZX_PT85413.pdf
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