E-QR: After Downloading Query to Excel, When Opening The XLS File, Users Are Prompted With a PS Login Screen. (Doc ID 2048920.1)

Last updated on OCTOBER 26, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.


 When downloading query to Excel, after opening the xls file, a PS login screen is prompted up to enter the PS user id and password. 

This issue was reported only on:

Browser: IE 9 - IE11 

OS: Windows 7

Excel version : 2010

The issue can be reproduced at will with the following steps:

1. Login to PIA
2. Navigate to Reporting Tools > Query > Query Viewer
3. Open to Excel (the file opens in Read-Only mode)
4. Click enable editing
5. Observe the PS login prompt


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms