Company Directory Tree Builder Not Handling Top Node Correctly if CEO Does Not Report to Himself/Herself. (Doc ID 2048989.1)

Last updated on AUGUST 27, 2015

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Company Directory tree builder is not handling the top node correctly if the CEO does not report to himself/herself.

When building the Company Directory using the Direct Reports table using Reports To, the tree only gets built with the top level person.

REPLICATION STEPS

1. Run the Direct reports tables build process
2. Once the above process ran successfully then please run the tree builder runcontrol process
3. Once the tree bulider process completes, then check the tree manager.
4. Tree incorrectly only has top employee.

 

Cause

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