EAP: Cannot add a WorkCenter link to a WorkCenter. (7980,65) error when trying to add the AP WorkCenter Dashboard as a link on the Define Link/Security page (Doc ID 2050363.1)

Last updated on FEBRUARY 05, 2019

Applies to:

Symptoms

When trying to add the AP WorkCenter Dashboard as a link on the Define Link/Security page for Configuration ID = AP (Navigation:  WorkCenter/Dashboards > Configure Pagelets > Links page), an error occurs.

ERROR
Cannot add a WorkCenter link to a WorkCenter. (7980,65)

Cannot add a WorkCenter link to a WorkCenter

STEPS
1.  Navigate to Enterprise Components > WorkCenter/Dashboards > Configure Pagelets > Links page
2.  Configuration ID  = AP  
3.  On the Links tab, under Link Groups, add a new Group Label and with the next sequential Display Order (If Display Order 1 and 2 exist, add Display Order 3)
4.  Click on the Define hyperlink for Define Link/Security
5.  Click the the Select Menu Item hyperlink next to the Link Type = Menu Item
6.  On the Select a Content Reference page, check the box for "Include hidden Crefs"
7.  Under Root, click on the + to expand Accounts Payables
8.  Select [AP WorkCenter Dashboard]
9.  Above error occurs

Cause

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