Notifications for LM_WAIT_THRESHOLD and LM_LRQ_THRESHOLD_MET to the Admin of LE (Doc ID 2050929.1)

Last updated on SEPTEMBER 11, 2015

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Run LM_WAIT_THRESHOLD and LM_LRQ_THRESHOLD_MET after enrolling the learner in to the class

The notifications LM_WAIT_THRESHOLD en LM_LRQ_THRESHOLD_MET are sent to the administrator of the class’ primary learning environment.

But when a learner is administrator of several learning environments and his primary learning environment is set to another learning environment than the class’ primary learning environment, he doesn’t receive the notification. This is not correct. He should receive notifications for all the learning environments he is administrator from, not depending on the learning environment he is set to on that actual moment.



STEPS

The issue can be reproduced at will with the following steps:
1.Log in as an administrator
2.Go To Setup ELM > Learning environment
3.Set Luis Martinez as admin for two LE( NA and IBS)
4.Check the LE for Luis martinez from Enterprise learner > Set My Learning environment
4.Create 2 classes with NA and IBS as primary LE respectively
5.Enroll Learner to both the classes Make sure it will the number of enrollment should be more than the maximum enrollment
6.Run the Process Enterprise learner > Waitlist thresh hold



Cause

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