RemoteCall COBOL For BenAdmin On Demand Hangs after Upgrading to PT 8.54.09 if USERID is longer than 2 Characters (Doc ID 2051179.1)

Last updated on DECEMBER 16, 2015

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.1 to 9.2 [Release 9.0 to 9]
Information in this document applies to any platform.

Symptoms

After upgrading PeopleTools to PT 8.54.09 two processes that utilize RemoteCall COBOL: BenAdmin On Demand and Online Check are hanging

and eventually throw the error:

26637: 1440823584: PSPAL::Abort: Unexpected signal received
26637: 1440823584: PSPAL::Abort: Location: /vob/peopletools/src/pspal/exception_sigaction.cpp:520: RecoverableSignalHandler
26637: 1440823584: PSPAL::Abort: Generating process state report to ./process_state.txt
26637: 1440823584: PSPAL::Abort: Terminating process now.

Execution error : file '/scratch/ds1/home/h920g2ye/cblbin/PTPSQLRT.gnt'
error code: 115, pc=0, call=1, seg=0
115     Unexpected signal (Signal 6)

Cause

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