Error Running Direct Reports Table Build Process: "DRSupervisorUpdated No Handler Execution Information is Available" (Doc ID 2051250.1)

Last updated on SEPTEMBER 02, 2015

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Running Direct Reports Table Build process does not change Supervisor directs
 
ERROR

DRSupervisorUpdated No Handler Execution Information is Available seen in Event Monitor.
 
STEPS

The issue can be reproduced with the following steps:
1. Run Direct Reports Table Build process
2. DRSupervisorUpdated Event is activated
3. Note that Supervisor has changed for Directs has not changed
4. Note that DRSupervisorUpdated Event has an error in Event Monitor
 
IMPACT

New Supervisors cannot view and approve payable time

Cause

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