E-IB: Error Integration Gateway Properties Page - "Unable to encrypt the password: during call of com.peoplesoft.pt.integrationgateway.common.EncryptPassword.encryptPassword. (2,763)" (Doc ID 2051301.1)

Last updated on JULY 11, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.

Symptoms

On : PeopleTools 8.52

ISSUE STATEMENT
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Error when attempting to access Gateway Properties page in PIA
 
ERROR
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Java Exception: com.peoplesoft.pt.integrationgateway.common.GeneralFrameworkException: Unable to encrypt the password: during call of com.peoplesoft.pt.integrationgateway.common.EncryptPassword.encryptPassword. (2,763) PSGATEWAY_WRK.OK_PB.FieldChange PCPC:627 Statement:10
 
STEPS
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The issue can be reproduced with the following steps:
1. Navigate to PeopleTools > Integration Broker > Configuration > Gateway > Local Gateway > Gateway Setup Properties
 

Cause

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