Enhancement Request to Handle EDX Purchase Orders Dispatched more efficiently when Supplier Site is Down (Doc ID 2051378.1)

Last updated on SEPTEMBER 02, 2015

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Enhancement Request to Handle EDX Purchase Orders  Dispatched more efficiently when Supplier Site is Down

 

 

As of now the system will dispatch the PO for the vendor site which is UP and will also write the PO number  into message log.

After that the process  goes to ‘No Success’ for the next PO.
In order to figure out which Vendor site is down, User should navigate to PO search page and find the next PO number(say #221) of Dispatch type ‘EDX’.
Change the Dispatch type from ‘EDX’ to say ‘Phone’ for this PO. Go back and run the Dispatch process to dispatch the remaining PO’s .
The user should call up the vendor for the PO whose dispatch site is down. Once the vendor confirms the site is up & ready for dispatching, 
user should flip the status of Dispatch Type from ‘Phone’ to ‘EDX’ and run the dispatch process again.

Cause

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