KK Balance on Requisition/Purchase Order Displays as "Not Available" Instead of Zero. (Doc ID 2052159.1)

Last updated on JANUARY 12, 2016

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

KK BALANCE ON REQUISITION/PO DISPLAYS AS NOT AVAILABLE" INSTEAD OF ZERO

Following Steps will demonstrate the issue:

1) Installation Options - Commitment Control is enabled for General Ledger and Purchasing
2) Ledgers for a Unit - GL Unit does not use Commitment Control
3) Create a new ePro requisition. Approve and budget check.
4) Manage Requisitions (ePro menu) page displays Pre-encumbrance Balance as 0.00 USD. This is correct.
5) Edit Requisitions page (ePro menu) displays Pre-encumbrance Balance as "Not Available". This is wrong. It should be 0.00 USD.
6) Maintain Requisition page (Purchasing menu) also displays Pre-encumbrance Balance as "Not Available". This is wrong. It should be 0.00 USD.

Cause

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