Requisition Approval Runs for 20 Mins and Timeout (Doc ID 2052950.1)

Last updated on OCTOBER 28, 2015

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Requisition Approval runs for 20 Mins and timeout in the below scenario.

Steps to reproduce the issue:

1. Create a req for 300 Lines for a bigger amount so that req on submitting does not get self approved
2. Verify the approvals once save and submit, requisition should be in pending approval state
3. Cancel and reopen the requisition
4. Edit the requisition to submit again
5. This action will terminate the previous workflow and re-create the workflow
6. Now PS_PV_REQ_AW have 602 lines, 301 lines as Terminated and 301 lines as In Process
7. Repeat step 3 till step 5
8. Now PS_PV_REQ_AW have 903 lines, 602 lines as Terminated and 301 lines as In Process
9. Login as approver and try approving
10.The approval process runs for 20 mins and timeout


Cause

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