EEX 9.1/9.2: Incorrect Customer Name Picked On Manage Utilization Page, If Same Customer ID is in Different SetIDs. (Doc ID 2053429.1)

Last updated on NOVEMBER 23, 2015

Applies to:

PeopleSoft Enterprise FIN Resource Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The customer name picked up incorrectly on the Manage Utilization page, when the same customer id is in 2 different SetIDs.

Steps:
--------
The issue can be reproduced at will with the following steps:
1. Make sure the there are same Customer ID but with different name in two different Set IDs.
2. Assign a resource to the Customer ID created later.
3. Go to Resource Management > Staffing Workbench> Manage Utilization

Actual Result:
----------------
System shows the Customer Name of Customer ID which was created first, on Manage Utilization page for the resource.

Expected Result:
--------------------
Correct Customer name should displayed for a resource.

Cause

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