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ETL9.X: Delivered TLByPosnSupervisor User List Returns More Than 1 Approver (Doc ID 2053585.1)

Last updated on MARCH 23, 2018

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

It appears when using TLByPosnSupervisor for Reported time, more than one approver is shown in the list even when there is only one incumbent in the position.

Steps to Recreate:
1. Installation table set for Full position Management.
2. Approval is set on Workgroup as TLReported Time / TLByPosnSupervisor
2. Select employee with Reports to populated on Job Data.
3. Report time for employee.
4. Click on the link to verify approver. Multiple employees are shown in the list as Approvers.

Business Impact:
Multiple approvers returned when only one is expected causes confusion for users.

Cause

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