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EPY: HCM 9.2 Paycheck Modeler Is Not Working. (Doc ID 2053692.1)

Last updated on AUGUST 09, 2021

Applies to:

PeopleSoft Enterprise HCM ePay - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, ePay

ISSUE #1:
When attempting to model a paycheck, the following error occurs:
Remote program PSPPYBLD failed with reason: GET-NET-PARAM(PAY_MODEL) (2,-1) FUNCLIB_PAY.RETURN_CD.FieldFormula Name:emulate_paysheet PCPC:7447 Statement:149
Called from:PAY_OL_US_SRCH.PAY_END_DT.RowInit Statement:72

Log file:
Application Program Failed
In Pgm Section : GET-NET-PARAM(PAY_MODEL)
at pos 00021
with reason: GET-NET-PARAM(PAY_MODEL)
RCCT: PTPNETRT: RemoteCall PSCOBNET function C_PSN_DONE
RCCT: PTPNETRT: Return from C_PSN_DONE
PaySheets did not finish at 22:50:28.17 !!!!!

cobsql_xxxx.trc
Trace file stops here:
22:50:28.153 40 0.000 0.000 #1 RC=0 GETSTMT Stmt=PTPRUNID_U_UPDID, length=77
22:50:28.154 41 0.000 0.000 #1 RC=0 COM Stmt=UPDATE PS_PRCSSEQUENCE SET SEQUENCENO = SEQUENCENO + 1 WHERE PRCSSEQKEY = '0'
22:50:28.155 42 0.000 0.000 #1 RC=0 EXE
22:50:28.155 43 0.000 0.000 #1 RC=0 GETSTMT Stmt=PTPRUNID_S_GETID, length=61
22:50:28.155 44 0.000 0.000 #1 RC=0 COM Stmt=SELECT SEQUENCENO FROM PS_PRCSSEQUENCE WHERE PRCSSEQKEY = '0'

 

ISSUE #2:
When running Pay Check modeler process we are getting this error
"Remote program PSPPYRUN failed with reason : Insert - Model -DATA(2,-1) PY_MOD_DERIVED.AGREEMENT_ACCEPT>FieldChange PCPC:6263 Statement:89" While Checking the agree terms and conditions.

Issue #3:
When using the paycheck modeler, the federal tax withholding page (PY_MOD_TXFED_SEC) allows a blank value to be selected for the tax status field (PY_MOD_TXJUR_VW.FWT_MAR_STATUS).  The user is able to continue to the end of the paycheck modeler, and when the user clicks the button to calculate their modeled check, they receive an error because the field was left blank.


Issue #4: 
When running Pay Check modeler process we are getting this error sporadically:
"COBOL Program PSPPYBLD aborted (2,-1) PY_MOD_DERIVED.AGREEMENT_ACCEPT.FieldChange PCPC:6151 Statement:91."

 

Issue #5:
When Perform the Pay Check Modeling they are getting an Online error and only App Server 2 is having this issue while other 3 Application Servers are working fine.
"COBOL Program PSPPYBLD aborted (2,-1) PY_MOD_DERIVED.AGREEMENT_ACCEPT.FieldChange PCPC:6151 Statement:91."

Log file giving this error
Load error : file 'PTPNETRT'
error code: 173, pc=0, call=1, seg=0
173     Called program file not found in drive/directory

Issue #6:
When trying to test Pay Check Modeler with PUM 37 & PT 8.58.08 getting the following error: 
COBOL Program PSPPYBLD aborted (2,-1) PY_MOD_DERIVED.AGREEMENT_ACCEPT.FieldChange PCPC:6983 Statement:99

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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