Entering the Job Tree builder page for Org Chart loses Menus, Portal and Logout (Doc ID 2053953.1)

Last updated on JUNE 20, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue : Entering the Job Tree builder page for Org Chart loses Menus, Portal and Logout

Steps to replicate:

Login to Portal or PIA as ASANTOS
Navigate to Main Menu > Setup HRMS > Common Definitions > Org Chart Viewer > Job Tree Builder
Once you get to this page it loses all navigation capabilities. No Portal or PIA tabs.
No Menu. No logout link. You are stuck unless you hit the back button on your browser or click New Window.

This does not occur if you get to this page via this navigation: Set UP HRMS- >System Administration->Utilities->Job Tree Builder

Cause

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