EAR9.2: Item Balance Shown With USD Sign ($) Instead of EUR Sign (€) on Owner Action List. (Doc ID 2054891.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Condition Monitor.

ACTUAL BEHAVIOR
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Customer interaction balances maintained in Euro in Accounts Receivable are shown with a $ (dollar) sign when viewed on the Owner Action List.

EXPECTED BEHAVIOR
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Owner Action List should show item currency instead of $ (dollar) sign.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Action Code is ALRT.
  2. Action Template is ALERT.
  3. Condition Definition User is USR1.
  4. General Ledger business unit is NLDE1 with base currency EUR.
  5. Accounts Receivable business unit NLDE1 is linked to GL business unit NLDE1.
  6. Define Assessment Rule User.
  7. Create an item for business unit NLDE1, customer NLD01, amount 1190 and currency EUR.
  8. Run ARUPDATE to post item.
  9. Verify item is posted and item balance is in EUR.
  10. Run Condition Monitor.
  11. Open Owner Action List and search for customer NLD01.
  12. Go to tab ‘General 2’ and note Item Balance is $1,190.000 ($ sign).
  13. Item Balance should be €1,190.000 (€ sign).


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, wrong currency is displayed in Owner Action List.

Cause

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