E-PIA: When Replacing Oracle Logo With Customer Logo on Home Page, Image Must be .jpg or .gif. not .png. (Doc ID 2055735.1)

Last updated on APRIL 03, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

Customer tried to replace the Oracle Logo on PIA with their company logo.

Customer replaced the PT_ORACLELOGO_CSS image using a PNG with their company logo which has a transparent background, but after restarting the Web Server and clearing cache no logo was displayed at all.

Cause

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