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EAR 9.2 Dunning Display Currency Not Showing Correct Currency and Amount When using Display currency = Business Unit Currency. (Doc ID 2055837.1)

Last updated on APRIL 07, 2019

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Dunning

ACTUAL BEHAVIOR
---------------
Dunning Display Currency Not Showing Correct Currency and Amount When using Display currency = Business Unit Currency.

EXPECTED BEHAVIOR
-----------------------
Dunning should show correct currency

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Accounts Receivable, then select Customer Interactions, then select Dunning Letters, then select Extract Dunning Letter Info, then select Display Currency
2. Run Extract dunning process


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are misled on the currency display

Cause

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In this Document
Symptoms
Cause
Solution
References


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